Remote assistance
I don't know how many of you have used it, but tonight I did and just had to say how badass it truly is. You can view anothers screen or, with their permission, take full control of their pc. I did it to find a file on my fiancees laptop so I could email it to her in england while the laptop is in tennessee. I had never used the program before and have to say it is pretty sweet.
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